Shipments and returns

Packages are sent by regular mail via 1st class shipping, every package has got tracking number. Goods are packed into small discrete envelopes, it is sent as recommended letter, it is not so checked by customs. Rate of delivery success is near to 100% in European Union countries, to other countries it is about 95%.

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment.

If you prefer delivery by EMS (Express delivery), an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Shipping cost is fixed - 10,-€. For larger orders over 350,-€ is shipping free.

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